We generally ship orders within 24 hours, but please allow up to one week for delivery. All gifts are sent via UPS Ground or USPS Priority. If you require expedited shipping, please email shea@southernoakgiftcompany.com prior to placing your order to receive a quote.

For gift orders of more than 2 boxes, please contact us at shea@southernoakgiftcompany.com for a personalized shipping quote. This ensures your order arrives efficiently and in the most cost‑effective way.

Yes we can! There are many options available to add branding to our pre-curated and custom boxes. Some of the services we offer are custom printed cards and gift tags and branded gift boxes and custom shipping tape.  Please email us at shea@southernoakgiftcompany.com to get started!

All of our gifts are presented in high‑quality paper boxes or jute totes and finished with ribbon and/or seasonal accents. Please refer to each specific listing for details on how your gift will be wrapped. If you’d prefer something different, feel free to reach out and let us know at shea@southernoakgiftcompany.com.

Due to the handmade nature of each gift box, all sales are final. If there has been damage to your item(s) during transit, please notify us immediately at shea@southernoakgiftcompany.com.